Privacy Policy

We are committed to safeguarding the privacy of our users; we have tried to make this policy readable and clear. But if you have any questions please contact us.

Your information

This is the only information from you:

(a) We use Google Analytics to count visitors and referral traffic to our website. This is broad information and is not personal information;
(b) If you subscribe to our email newsletters then we will store your email address only for the purpose of sending our newsletter;
(c) reviews that you post to our website for publication on the internet. You can choose a username and post anonymously. It is your choice and is not compulsory;
(d) information contained in or relating to any communication that you send to us or send through our website; so this our email inboxes, which we promise to clean out if your query has been entirely dealt with;

Personal information submitted to us through our website will be used only for the purposes specified in this policy and our privacy promise and via the relevant product pages where you select the adviser you wish to receive your information. All our website financial transactions are handled through our payment services provider – only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

Disclosing personal information

We may disclose your personal information to [any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors] insofar as reasonably necessary for the purposes set out in this policy and to provide the services as requested. We may disclose your personal information:

(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order or have server hosting in to enable us to use the information in accordance with this policy. Personal information that you choose to publish on our website may be available, via the internet, around the world. Notwithstanding the other provisions of this policy, we may retain documents (transaction payment documents) containing personal data for accounting purposes and:

(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Security of personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. All electronic transactions entered into through our website will be protected by encryption technology. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping any passwords you use for on our website confidential; we will not ask you for your password (except when you log in to our website).

Amendments

We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this policy.

Third party websites

Where our website includes hyperlinks to, and details of, third party websites.
We have no control over, and are not responsible for, the privacy policies and practices of third parties.